By using the Service in any way you are agreeing to comply with the terms and conditions of this agreement
with ePLDT. It is understood that by using the Service you comply with this requisite.
Foreword: Definitions for the purpose of this documentThe Agreement:
refers to the responsive websites editor provided by ePLDT through the Site
The Site: webbuilder.epldt.comContent:
refers to all and any information, features and designs (including texts, images, photographs,
graphs, scripts, sounds, videos, music, programming, logotypes, registered marks, service brands, HTML
code, formatting, user panel design, etc.) and, in conclusion, all the software and content available through
the Site in relation with the Service.
refers to the information given by the client-user as part of the registration
process which is needed to access the Site and to use the Service.
refers to the entity managing the domain name registration on behalf of the user.
the domain name (URL) that the user acquires through the Registrar.
Registrar Terms and Conditions:
Registrar and which the user must accept in order to register a domain.
I. CONSIDERATIONS ABOUT THE MAIN SERVICE
1. General overview
By accessing the Site and the Service, you confirm and acknowledge that you have read this Agreement and
that you understand its content, and that you agree to be bound by this Agreement between you and
The use of the Site or the Service, including toolbars, widgets, applications or distribution channels we may
operate from, or the services available on the Site, is subject to and conditioned upon acceptance of, and
Parts of the service may be subject to other terms and conditions and your use of such parts is subject and
conditioned to your acceptance of such additional terms and conditions. ePLDT will inform the user about
the parts of the Service that are subject to terms and conditions other than this, so that the user can access
those terms and conditions and read them.
ePLDT may change the terms of this Agreement at any time and at our discretion, without us being obliged
limited. In the event of a substantial modification of this Agreement affecting or limiting any of the rights
acquired by the users through acceptance of this Agreement, all user-clients will be notified by e-mail.
ePLDT informs you that all its services and products, which include all software and documentation, in both
electronic and printed media, contain copyrighted material, trade secrets, patent pending material, and other
proprietary intellectual property. The user is granted authorization to access and use the Service only as
specifically provided for in this Agreement. Therefore, it is expressly forbidden to copy, reproduce, modify,
distribute or transmit the Service, as is any other similar conduct to the ones described above which may
violate ePLDT's industrial property rights. Be this not so, ePLDT shall initiate the relevant legal proceedings
to preserve its rights.
The Service is offered, and is to be used by the user, solely under the terms and conditions contained in this
Agreement. Any use of the Service that is contrary to this Agreement will be the sole responsibility of the
ePLDT warrants that all user-specific information provided by the user in connection with the Service and the
Site shall be used for the sole purpose of providing the Service and the Site, and for guaranteeing their
correct operation. In case of doubt about the treatment of the information stored and used by ePLDT,
2. The Service
You may use the Service for any purposes as long as you are in compliance with all the provisions of these
In order to provide the Service, we may obtain and rely on certain information provided by third parties and
third party software and applications. These third parties may help ePLDT provide services such as, among
others, payment management, hosting, database management, website analytics, and administration. These
relationships between ePLDT and a third party performing operations related to the Service will never
In connection with your use of the Site or the Service, you may be made aware of services, products, offers
and promotions provided by third parties. If you decide to use such third parties' services, you will be the
sole responsible for reviewing and understanding the terms and conditions governing such services, and
acknowledge that the third party is responsible for the performance of such services.
We do not claim ownership of the Content that you place on your website. By submitting Content to us for
its inclusion on your website, you grant us a world-wide, royalty-free, and non-exclusive license to
reproduce, modify, adapt and publish the Content solely for the purpose of displaying, distributing and
promoting your website, and to store it in our servers, so that we can improve our provision of the Service to
you. This license exists only for as long as you continue to be our customer and shall be terminated upon
receiving written notice from you or if no payment is provided to continue licenses.
2.1 User conduct and use of the Service
You may access and use the Site and Service only for their intended purposes, as long as you are in
In connection with your use of the Site and the Service, you agree to abide by all applicable local, state,
national and international laws and regulations, and to not allow or facilitate the violation or infringement of
any rights (including, without limitation, copyrights, rights of publicity or privacy and trademarks) of others,
Without limitation of the foregoing, you may not:
- Use the Site, the Service, or any content, services, features, data, information, text, images,
photographs, graphics, scripts, sounds, videos, music, sound recordings, programming, logos,
trademarks, service marks, HTML code, compilation of content, format, design of the user
interface and software made available through or which appears on the Site or the Service
("Content") to promote, conduct, or contribute to fraudulent, obscene, pornographic,
inappropriate or illegal activities, including without limitation deceptive impersonation, in
connection with contests, pyramid schemes, surveys, chain letters, junk e-mail, spamming or any
duplicative or unsolicited messages (commercial or otherwise).
- Copy, distribute, transmit, broadcast, publicly display or perform, rent or sell any part of the
Service, the Site or the Content to a third party (including any software or documentation used
by the Service and in relation to it), or make them available for others to use.
- Provide personal information that is not true for the creation of the account through which you
access the Site and the Service, so that the identity of the user is not your own, either by means
of a fake identity or by identity fraud.
- Add a Site member to your email or physical mailing list without their consent after adequate
disclosure, or use their email address or contact details for antisocial, or destructive
purposes, including "flaming," "spamming," "flooding," "trolling," and "griefing" as these terms
are commonly understood and used on the internet.
- Interfere with the access, use or enjoyment of the Site or the Service by others (including
without limitation causing greater demand on the Service than we may deem reasonable,
attacks such as "flaming" to other participants in a manner that might incite or perpetuate a
conflict or argument, and creating usernames to attack other participants' identities); harass or
defame others; or promote hatred towards any group of people.
- Collect in any way non-public information about another user obtained through the Site or the
Service (including without limitation email addresses), without the prior written consent of the
holder of the appropriate rights to such information.
- Access or attempt to access any of our systems, programs or data that are not made available
for public use; attempt to bypass any registration processes on the Service; create or provide any
other means through which the Service may be accessed, for example, through server
emulators, whether for profit or otherwise; abuse or use any other means to affect or
manipulate the Service in general or the prices quoted through the Service; use any robot,
spider, other automated device or any tool-bar, web-bar, other web-client, device, software,
routine or manual process, to monitor or scrap information from this Site or the Service, or
bypass any robot exclusion request (either on headers or anywhere else on the Site); display,
import or export feedback information relating to the Site or the Service.
- Alter, modify, delete, forge, frame, hyper-link, create derivative works or otherwise interfere
with or in any manner disrupt or evade the commitment to any part of the Site, the Service, any
Content, or features; copy, distribute, transmit, broadcast, publicly display or perform, rent or
sell any part of the Service, the Site or the Content; decompile, disassemble, reverse engineer or
otherwise attempt to discover any source code or underlying ideas or algorithms of the Site or
the Service; create derivative work or show the Software code in a way that is readable for the
human eye; 'deep-link', redistribute or facilitate Content for its redistribution.
- Use the Service only for the purposes of a remote storage server. Users who consider Web Builder as
a mere remote storage server will see their accounts terminated and all the files related to those
accounts permanently deleted.
- Allow or enable third parties, through other websites or hosting servers, to link the content of
the files stored at the servers where Web Builder is hosted.
- Access the Service by any automated means or by any automatic device, such as automatic
calculation machines; use of robots or other computing code to access the Service, except when
expressly permitted; and, in summary, use the Service through any means other than an
electronic device under manual control of the user.
- Use any meta tags or any other "hidden text" utilizing any trademarks or intellectual property
owned or licensed by us.
- Upload individual files of more than 10 MB. ePLDT reserves the right to refuse upload of any
2.2. Content published by the user
We are not responsible for the Content published by the user through the Site. The user is, therefore, the
sole responsible for any content published through the Site and its use, as well as for any problem arising in
relation to this content with regard to data protection, intellectual or industrial property, patents and
ePLDT does not allow any of the following content, or links to such content, to be published on the Service:
- Violent content.
- Content of a pornographic or sexually explicit nature.
- Content of an illegal nature (including stolen copyrighted material).
- Pirated software sites, including cracking programs or cracking program archives.
- Content with the sole purpose of causing harm or inciting hate, or content that could be reasonably
considered as slanderous or libelous.
2.3 Consequences of a breach derived from conduct contrary to this Agreement. ePLDT powers
Any use given to the Service which is contrary to this Agreement shall be the responsibility of the user.
ePLDT reserves the right to delete or block any content, or even delete the user's account, without having
to notify the user, whenever these actions are required in order to guarantee the security of the company
and of the other users and, in summary, to guarantee the normal operation of the Service, as according to
this Agreement and the applicable Law.
ePLDT reserves the right to delete the website of, and cancel the Service for, those users who repeatedly
Users posting any content on their sites that is contrary to this Agreement, or who enable access to such
content by means of links on their site, will be notified using the user's current email address on file, and
given a 48 hour grace period to perform any corrective actions necessary. If no corrective actions are taken,
ePLDT will send the user a new notification informing them of the suspension of the services of their user
account until a resolution is met between ePLDT and the User with respect to the content.
It is the sole competence of ePLDT to determine whether the use given to the Service or the content
them in part or in their totality. In the event that there is a breach from a user, ePLDT may also store
follow-up information with the aim of identifying the infringing user and, if it proceeds, to delete their
account and ban their access to the Site and the Service.
2.4. Inactivity, loss or unauthorized use
If ePLDT detects a long period of inactivity in the account of a user, ePLDT will be in its right to suspend
the account. However, ePLDT will always notify the user at least 48 hours prior to the effective suspension
of the account.
In the event that the user's website, account and/or registration data are lost, stolen, usurped or taken over
without authorization, ePLDT reserves the right to suspend or delete the account immediately, and no prior
notification to the user will be required, with the aim of guaranteeing the security of the user, ePLDT and
any third parties involved, as well as to ensure the good operation of the Service. Notwithstanding the
above, ePLDT will notify the user the suspension or deletion measure adopted, as well as the situation
leading to this measure.
If it is the user who, in the first place, detects the loss, theft, usurpation or appropriation or unauthorized use of
their account, website or registration data in one of these instances, then the user must contact ePLDT immediately
explaining the situation so that ePLDT can adopt the security measures required by the situation as soon as possible.
2.5 Knowledge required for a correct use of the Service
Users who access the Service provided by ePLDT must have a minimum knowledge of the internet and the
World Wide Web. ePLDT does not provide technical information on the use of the tool provided or the
It is recommended for the user to have the required knowledge to ensure correct operation and use of the
Site and the Service. All wrong operation due to a bad use of the Site or the Service will be the responsibility
of the user.
2.6 Onsite Service Guideline
The Customer upon purchase of ePLDT’s Web Builder will be entitled to a one-time setup service. The one-time setup service shall be inclusive of the following:
- 3 hours' worth of on-site assistance from ePLDT's engineers
- Initial Setup of ePLDT Web Builder
- 3 Web pages
- Domain installation
- Activation of Office 365 Email
Also referred to as service inclusions, any service and setup not specified above is the sole responsibility of the customer.
2.6.1 Onsite Service Availability
ePLDT engineers, or duly appointed engineers provided by it’s partners and affiliates to represent ePLDT, will be made available to render the one-time setup services. The one-time setup service is available at the request and availability of the customer as agreed through formal communication (email) and shall be confined to the days within Monday to Friday and hours between 8AM and 5PM (PHT, UTC+8), also referred to as the service availability window.
Scheduled requests will be accommodated within the said time period and shall begin no later than 2PM to adhere to the service availability window. The one-time setup service will be deemed accomplished once the customer has signed the service completion form. The Customer can request to re-schedule the one-time setup service, provided that the customer has informed ePLDT through formal communication (email) twenty-four (24) hours before the scheduled one-time setup service. Otherwise the customer will be subject to a rescheduling fee.
2.6.2 Responsibilities of Customer
Customer shall provide ePLDT's engineer to access use customer equipment or facilities that is necessary for the performance of the one-times setup service. customer shall be responsible for the procurement, installation and maintenance of all hardware or software necessary to access the ePLDT's Web Builder including, but not limited to, customer's computer, laptop, operating system, internet browser, network and internet connection
Upon the arrival of ePLDT's engineer, the customer must provide the following:
- List of web pages to be setup
- Creative Materials for the web pages to be setup (Logos, Text and Images)
3. Registration data and account management
Some functions of the Service require registration, and as part of the process you will be requested to
provide certain information including, in particular, an email address and password, which you will be able to
learn more about registration, treatment and use of the data collected by ePLDT.
Maintaining accurate and current billing information is a mandatory condition for maintaining your ePLDT
account. If you do not maintain current credit card information in your ePLDT account. If you do not continue payment upon expiry of the license, service will automatically be deleted. User will be notified 60 days and 30 days from the time of purchase.
Whenever ePLDT finds out that the information provided by the user for the billing is wrong or out of date
in a way that it difficulties the correct billing of the Service, the user will be notified by email of such
circumstances, and asked to make the necessary changes to their billing information within 48 hours. If the
actions required aren't taken within this period of time, ePLDT may automatically cancel the Service,
deleting or blocking the user's website and account.
You agree to:
- Provide true, accurate, current and complete Registration Data as requested for the registration
- Maintain and promptly update the Registration Data to keep it accurate, current and complete.
- Maintain the security and confidentiality of your password and any other security or access
information used by you to access the Site or the Service.
- Ensure that you log out of the Service at the end of each session.
- Refrain from transferring your user account on the Service to any other party without our prior
- Refrain from impersonating any person or entity, or misrepresent their identity or affiliation with
any person or entity, including using another person's username, password or other Registration
- Immediately notify us in writing if you become aware of any loss, theft or use by any other person or
entity of any of your Registration Data in connection with the Site or the Service, or of any other
breach of security that you become aware of involving or relating to the Site.
We assume that any communications and other activities related to the use of your Registration Data have
been sent or authorized by you, and that you are therefore fully responsible for all activities that occur under
your Registration Data.
By providing your Registration Data to us, you hereby consent to us sending, and you receiving, by means of
telephone, SMS or email, communications containing content of a commercial nature relating to your
use of the Site, the Service and related services, including further information and offers from us that we
believe you may find useful or interesting, such as newsletters, marketing or promotional materials. If you
no longer want to receive such communications from ePLDT.
3.1. Billing and contact information
ePLDT needs to be able to contact the user quickly and easily, if needed. It is the obligation of the user to
ensure that the billing and contact information provided to ePLDT is correct and up to date, including their
full and real name, address and email.
If you need to contact ePLDT, you can find us at:
#ePLDT (#37538) For PLDT subscribers
2888999 For non-PLDT subscribers
ePLDT (*37538) For SMART and TNT subscribers
Live chat support via www.epldt.com
4. Payment of fees, trial period and refund policy
Only the services and features clearly indicated as 'free' or 'no charge' are free of charge. All other
applications, features and functionalities provided by ePLDT are provided for a fee and the user is liable for
payment of such fees.
All ePLDT accounts can begin with a free trial period of thirty (30) days which allows the user to evaluate
the service. This free trial period may be expanded to up to thirty (30) more days but without editing capabilities.
Once the free trial period, which won't last more than thirty (30) days, expires, the user will no longer have
access to their website and user access including all edits in the trial will be deleted.
The user will be responsible for the payment of any fees derived from the use of the Site or the Service at
the time of the effective contract of a paid plan. This payment will not be cancelled or refunded.
Failure to pay the fees or amounts owed to ePLDT by the user for the use of the Service or any products
hired will result in suspension of the Service hired and in the user blacklisted and barred from use of the
Service until any past fees and amounts due are collected by ePLDT.
Any past fees and amounts due will be sent to collection by ePLDT. Were these collection efforts to fail,
unpaid debts will be reported to all available credit-reporting agencies.
The user, as user-consumer, will bear all applicable taxes in connection with the Service, like for instance
VAT, which will be included in the final price of the fee corresponding to the plan hired. In the same way, the
user will bear any tax generated by the purchases made or from the services hired through ePLDT.
4.3 Employment of third parties to process payments
ePLDT may employ the services of third parties, such as PayMaya, to process payments. Where a third party
(including among others tax liability, collection and use of personal information, and support levels).
submitting any personal information or using their services.
5. Duration of the contract and change of plan
The duration of the contract to engage ePLDT's Service will be twelve (12) months in agreement with ePLDT.
5.1 Extension of contract and renewal of the Service
At the end of the contract term, the contract will be automatically renewed for the same term that it was
initially contracted (twelve (12) months), until explicit cancellation by the user. Upon
renovation of the Service, this Agreement shall be automatically renewed for the same period.
Cancellation must be issued via a support ticket sent via the user's admin panel or via an email to
ePLDT. Any cancellation must be done so at least thirty (30) days prior to the end of the contract
term, since the term is yearly,in order to allow for adequate processing time. Cancellations done out of time won't take effect and, as a
result, the contract will be automatically renewed.
5.2 Unilateral termination
ePLDT may terminate this contract agreement at any time if the user fails to comply with these Terms of
Use, and especially if the user violates ePLDT's intellectual property rights, industrial property rights,
patents and trademarks. ePLDT will use the email provided by the user to set up their account to notify the
user of the decision to terminate the contract 48 hours prior to the effective cancellation of the Service,
without prejudice of any measures already taken by ePLDT to remedy the user's violation, such as blocking
the user's website or a given content.
The user may cancel their subscription to the Service at any time by giving written notice to ePLDT at least
thirty (30) days in advance. The user won't be charged for any subsequent subscription fees after cancellation of the contract, as long as the
cancellation is done according to the timings in section 5.1.
or in the event of voluntary cancellation of the Service by the user.
Upon notice of termination of the Services by ePLDT to the User, via the contact email of the user's
account, or after voluntary termination of the service by the User, ePLDT will not delete the user's files,
data or other information stored in the user account and which we may be required to keep in accordance
with the current legislation.
ePLDT reserves the right to exercise any legal actions that may apply in order to defend its rights in front of
6. Limitation in the amount of products and services offered by ePLDT
ePLDT reserves the right to limit the amounts of products and services offered, like for instance the number
of domains available for registration, or other services offered for sale at the price published
or on any other points of sale.
By accessing the Site and the Service, you consent to the collection and use of information as described in
of the ePLDT Web Builder Service.
8. Industrial property rights
All the services and products offered by ePLDT, and specifically the Service and the Content, including
without limitation software, trademarks, service marks and logos contained on the Site, are protected by
copyrights, trademarks, service marks, patents or other proprietary rights. It is expressly prohibited to copy,
reproduce, modify, distribute or transfer the Service and all its Content, as well as any other kind of conduct
that violates ePLDT's intellectual property rights, patents or trademarks. ePLDT will take the
corresponding legal actions to defend its rights.
Any rights over the Content, the Site and the Service are reserved by ePLDT.
9. 9. Responsibilities
The user shall be the sole responsible for any use of the Service that is contrary to this Agreement. ePLDT
and its directors, employees, affiliates, subsidiaries, agents and third party providers, including ICANN
(Internet Corporation for Assigned Names and Numbers) and the applicable registries shall not be liable for
any direct, indirect, incidental, special or consequential damages resulting from the user's wrongful use of
The user agrees that ePLDT's entire liability towards them is solely limited to the services or products
contracted or acquired by the user through ePLDT, subject to this
Agreement and limited to the amounts paid by the user.
ePLDT disclaims any and all loss or liability resulting from unforeseen events or caused by a third party
unconnected to ePLDT. Specifically, ePLDT disclaims any and all loss or liability resulting from, but not
limited to: (1) loss or liability resulting from access delays or access interruptions; (2) loss or liability resulting
from data non-delivery or data mis-delivery; (3) loss or liability resulting from acts of Nature; (4) loss or
liability resulting from the unauthorized use or misuse of your account identifier or password; (5) loss or
liability resulting from errors, omissions, or misstatements in any and all information or service(s) provided
under this Agreement; (6) loss or liability resulting from the interruption of your service.
The user understands and agrees that any material and/or data downloaded or otherwise obtained through
the use of the Service is done at their own discretion and risk and that they will be solely responsible for any
damage to their computer system or loss of data that results from the download of such material and/or
9.1 Conflicts between the user and a third party
Were you to have a dispute with one or more users of the Site or the Service, or with a third party
unconnected to ePLDT, you release ePLDT (and ePLDT's officers, directors, agents, subsidiaries, joint ventures
and employees) from claims, demands and damages (actual and consequential) of every kind and nature,
known and unknown, arising out of or in any way connected with such disputes.
10. Complaints and jurisdiction
In the event of a dispute between a user and ePLDT arising from the acquisition, contract or employment of
a service or product at ePLDT, or if any problem arises between the user and ePLDT in connection with
this Agreement, the user agrees to seek resolution first in ePLDT's customer service first, before starting
any relevant legal actions.
If resolution proved to be unsuccessful, the user then agrees to bring the action against ePLDT in the courts
of Makati City, Metro Manila, Philippines, and consents to be subject to the governing laws of the Republic of the Philippines, without prejudice of the provisions of the
current Philippine Law and of any international treaties subscribed by the Republic of the Philippines.
11. Service guarantees
The user agrees that their use of the Service is done solely at their own risk, with due diligence and in
accordance with this Agreement. ePLDT shall not be held responsible for any damages arising from a wrong
use of the Service by the user.
ePLDT commits to provide the Service in accordance with this Agreement and with all the guarantees
provided by law. However, ePLDT cannot guarantee that there will be no errors or interruptions of the
Service. In the event that a problem derives in the wrong operation of the Service, which is not the result of
a wrong use by the user or attributable to a third party unconnected to the Service, ePLDT agrees to
provide remedy as soon as possible in order to restore the normal operation of the Service.
If the user detects some sort of fault or error in the Service, they agree to inform ePLDT immediately so
that remedy is provided as soon as possible. ePLDT disclaims responsibility for any damages that may occur
as a result from late communication of the faults or errors in the Service detected by the user.
The correct operation of the Service or of any of its parts, availability, or access may depend on the
geographical location of the user and on the rules and legislation of their place of residence.
It will be the sole responsibility of users outside the Republic of the Philippines to comply with the
legislation of their place of residence that applies to the use of ePLDT's Web Builder Service.
the inclusion of new services, and to modify or clarify existing obligations or policies, without prior notice to
the user. The latest version available to the user will prevail over all previous existing versions.
In the event of a substantial modification to the agreement between ePLDT and the user, like for instance
limitation to the rights acquired by the user through acceptance of this Agreement, all of ePLDT's user-
clients will be sent written notice by e-mail.
13. Links to other websites
The Site contains links and references to websites of others, provided by ePLDT. These links are provided
solely as a convenience to the user and the Service, and access to any such websites is at the user's own risk.
Access to such websites through the links and references provided on the Site is the sole responsibility of the
user. ePLDT may, from time to time, at its sole discretion, add or remove links to other websites. ePLDT
encourages users to be aware when they leave the Site, and to read the terms and conditions and privacy
policy of each other website that they visit.
We do not review, approve, monitor, endorse, warrant, or make any representations with respect to such
websites. In no event will we be responsible for the information contained in such websites, their practices
or your use of (or inability to use) such websites, or transmissions received from such sites. You expressly
relieve us from any and all liability arising from your use of any third-party website.
14. Links to this site
By using the Service, ePLDT grants you a nonexclusive, non-transferable, non-sublicensable right to display on your website a link to ePLDT Web Builder's homepage, as long as your use is not misleading, illegal or defamatory, or your website is not obscene, pornographic, inappropriate or illegal. You may display ePLDT's logo only in the form and size provided to you. You may not use the logo in any way that suggests that we endorse or sponsor your site, or that tarnishes, blurs or dilutes the quality of our trademarks or any associated goodwill. ePLDTwill be the beneficiary of any profit derived from any goodwill and from the logo provided.
legislation. Any interpretation of the content of this Agreement shall be made in accordance with the
Philippine Law. Any argument derived from the acceptance of this Agreement shall be resolved by applying the
current Philippine legislation and, where relevant, before the Philippine Courts.
If any provision(s) of this Agreement is held to be contrary to law, or infringes the rights of a user, then such
provision(s) shall be construed, as nearly as possible, to reflect the original provision, and the other
provisions shall remain in full force and effect.
This Agreement comprises the entire agreement between the user and ePLDT, and establishes the use of
the Service, its limitations and the responsibilities of both the user and ePLDT, to each other and to any
third parties, connected to the Service or otherwise. This Agreement shall also apply to all the services and
products offered by ePLDT Web Builder in the future.
This Agreement, and any rights and licenses granted hereunder to the user, may not be transferred or
assigned, in its totality or in part, by the user without ePLDT's prior express consent. The user agrees that
no joint venture, partnership, employment, franchise or agency relationship exists between them and
ePLDT as a result of the use of the Site or the Service.
II. ADDITIONAL OPTIONAL SERVICES
16. Domain name registration
ePLDT offers an additional Domain Name Registration service, for which ePLDT acts as a mere
intermediary between the user and a third party, the domain Registrar. Once the registration process is
finished, ePLDT only manages the association of the domain registered to the website created by the user
using the Service.
ePLDT will keep a record with the data used on the registration made on behalf of the user, which will be
Name Registration made by the Registrar third party, nor does it substitute it. The Domain Name
Registration is the only registry with full and effective validity before third parties.
The following terms and conditions apply to this additional service specifically:
Upon the user's request and further subject to this Agreement, ePLDT will register an Internet domain
name or renew the user's registration of an existing domain name (the "Domain Name"), on behalf of the
user, with a registrar selected by ePLDT (the "Registrar"). During the registration process, ePLDT will act as
a mere intermediary between the user and the Registrar.
The Domain Name Registrar selected by ePLDT is GoDaddy. All new domain registrations and subsequent
renewals of those registrations will be subject to GoDaddy terms and conditions (the "Registrar Terms and
Conditions"). We encourage the user to read GoDaddy's terms and conditions.
ePLDT expressly informs that any domain name registration done through GoDaddy and using the user's ePLDT Web Builder
ePLDT cannot guarantee domain name availability.
16.2 Free domain and payment of fees
ePLDT will provide one (1) free domain name with every new purchase of an annual subscription of the Web Builder plan. The free domain name applies only to certain TLDs (.COM), when signing up for a new Professional plan.
This offer is not valid on domain renewals or transfers. The domain name will be free of charge during the
first year from its selection. After the first year, the user will be liable for any renewal fees that it may
generate. Domain name registration orders are subject to GoDaddy Domain Name Registration Terms and
16.3 Associated email accounts
ePLDT will allow users purchasing a domain through the platform and associating it to a website created
with ePLDT, or associating a domain of their own to a website created with ePLDT, to create One (1) email accounts of a maximum of 50 GB.
No email account creation will be allowed unless the domain is associated to a website created with ePLDT Web Builder,
whether the domain is purchased through the platform or not. In the same way, the email accounts will only
be active for the same period as the website to which they are associated is alive. Therefore, if the website
stops being active due to cancellation, non-payment, etc. from the user, the email accounts will too stop
ePLDT will not allow these accounts to be used for spamming. In the event that ePLDT detected that an account
has been used for spamming, ePLDT will take control of this account and the corresponding measures will be
taken as in accordance with section 2 of this Agreement.
16.4 Domain transfer
It is not allowed to transfer a domain name to another user or to another server.
16.5 Domain registration information
The user is responsible for ensuring that ePLDT has accurate and current contact and billing information for
you, including your full and real name, postal address and e-mail address.
You must also provide similar accurate and current contact information for all contacts in each field of your
domain name registration record.
16.6 Loss of domain name due to non-payment
Your right and title to your domain name is for a finite period of time, measured by the term of your
If you fail to pay your fees within the established period, you will lose claim to your domain name, which
may be reused by ePLDT. Please note that you may be asked to pay your fees before the due date.
If you forfeit a domain name for non-payment, ePLDT will have the right, in its sole discretion, to (a)
register and use the domain name for its own purposes; (b) sell or transfer the domain name to a third-
party; or (c) delete the domain name and allow any new registrant anywhere in the world to register the
domain name anew.
Further, you agree that ePLDT can charge the credit card you have on file with ePLDT to recover any
amounts outstanding on your account.
16.7 Expiration and recovery of an expired domain
A domain will expire if it is not renewed once the term for which it was paid finishes.
It is possible to recover a domain name after it has expired. However, it may not always be possible to renew
a domain name after its expiry.
Renewal of a domain name after its expiry is subject to the same fees and taxes as if it was purchased for the
16.8 Third party terms and conditions
ePLDT is permitted to register domain names on behalf of the user, who must agree to the terms and conditions of the domains Registrar.
16.9 Responsibility towards the domain name
ePLDT acts as a mere intermediary between the user and the domain Registrar, managing only the
association of the domain registered to the website created by the user using the Service Web Builder. ePLDT
will not be responsible for the loss of the registry or for the use given to the domain name.
Upon registration on behalf of the user, ePLDT will keep a file with registration information. In the event of
any kind of complaint, whether in court, out of court or administrative, in connection with the user's domain
name, ePLDT may ban the user from using, modifying or transferring the domain registration file stored, or
transfer control of the registration file to the corresponding judicial authority issuing a registration
The user on behalf of whom ePLDT registered the domain name title will be the sole responsible for any
controversy arising from a third party as a consequence of the use of the domain.
16.10 Suspension or cancellation of the Service
The domain name and its registration are independent from the Service ePLDT. In the event that the user's
website disappeared or was suspended from use, or if the Service was cancelled, the user would still hold
title to the domain registered and might associate it to another website.
16.11 Domain renewal
ePLDT will notify the user before the term of the domain expires in case the user wants to renew it.
ePLDT acts as a mere intermediary between the user and the Registrar, and therefore waives all
responsibility for the expiry of the domain or for the user's failure to renew the domain. The user with title
to the domain will be the sole responsible for the renewal of the domain.