Thank you for visiting ePLDT Web Builder. This policy will inform you about all the questions related to the
registration and usage of all the personal data facilitated by clients and users through our website
or by contracting our services.
ePLDT is the sole owner of the information collected by us at webbuilder.epldt.com
the information given by users through the platform will not be shared or given to third parties
1. Information Collection and Use.
All and any data furnished to ePLDT Web Builder by the user when filling in the forms included in it will be
processed by automated means and incorporated to ePLDT's files, called "user-client".
In the course of using the Service, we will ask you to provide us with certain personally identifiable
information that can be used to contact or identify you and manage your account ("Personal
Information"), as well as to enable you to access certain restricted parts of the Site and the
Web Builder Service requires a Login in order to provide you with a personalized account. During your
account registration process, we will collect a login name, a password, and an email address from
you. You must provide all of this information in order to obtain an account. After completing our
registration form, you will receive a welcome email with details of your new Web Builder account and
how to access it. By submitting all this data, the user agrees to its treatment and use.
1.2 Use of the personal data submitted by the user.
All the personal data provided by the user and collected by us from any of our services can be used
to identify potential cases of abuse and to establish statistical information about website traffic.
This statistical information is not added in such a way that any given user of the system may be
identified from it.
ePLDT is the sole owner of the information collected at webbuilder.epldt.com
Personal Information is used for the following purposes: (i) to provide the Service, (ii) to manage
the use of the Service and products registered by the user (iii) to provide to you service
announcements, offers and any other type of information about the service and from third parties
that we believe you may find useful or interesting (such as newsletters or marketing or
promotional materials, on behalf of, and according to, instructions from a third party, such as our
advertising partners), (iv) to enforce our Terms of Service, (v) to contact you to obtain feedback
from you regarding the Site and the Service.
1.3 Registration, treatment and use of other non-personal data.
When the user accesses the website or uses the Service, we automatically collect certain
information related to the use of the service and their activity on the website. We also register the
information submitted by the user browser when visiting a website or an online service
(registration details), such as internet protocol (IP) addresses, browser type, referring page,
searches, navigation cookies, internet service provider (ISP), operating system, date/time stamp,
and clickstream data, among others.
We use this information, which does not identify individual users, to analyze trends, administer
the Site, track users' movements around the Site and gather demographic information about our
user base as a whole, but this information is never used to identify users individually.
This information may also be used to identify users who are using the service for SPAM or other
activities that may conflict with our Terms of Service. This information will be used as a whole, and
never linked back to any personally identifiable information.
We use the information that is not Personal Information for the above purposes and also in order
to (i) monitor and analyze the use of the Service and the technical management of the Site, (ii)
improve the Site and the Service, (iii) generate and obtain useful data and information concerning
the interests, characteristics and website use behavior of our users, and (iv) verify that users of
the Service meet the criteria required to process their requests.
1.4 Information related to the account's subscription.
If you choose to use the Service in the form of a paid account, ePLDT will collect personally
identifiable information and store this information in the file called "user-client" in our secure
server in order to process your invoices. This information will only be used to verify credit card
authenticity and to issue invoices, as stated in your service agreement.
Under no circumstances will this information be given or transmitted to outside third parties.
1.5 Data submitted by users to other websites
ePLDT explicitly informs that we do not have control over third parties' websites or over
information, banners, adverts, links or similar means that register or ask for personal information
about the user (cookies, data, etc.).
The collection and use of such information and access to third party websites are subject to such
third parties' privacy policies. ePLDT encourages you to read the privacy policies and other terms
of such third parties' websites before using their services.
1.6 Minor's personal information.
, the user must be at least 18 years old and legally able
to use the Service, and it will be assumed that the user complies with these requirements.
If a parent or guardian becomes aware that their child has provided us with Personal Information
without their consent, they can contact us at www.epldt.com
, to exercise their right
to access, rectify, cancel or object to this information, as established by the applicable law.
2. ARCO rights (access, rectification, cancellation and objection)
Users can exercise their right to access, rectify, cancel and object to this information, as
established by the current applicable legislation on data protection.Requester's identity: Full name and a photocopy of their identity card or proof of identity by
other valid means.Address for notification purposes, date and requester's signature.Application with details of the request (access, cancellation, rectification and objection). If the
rights to rectify or cancel are to be exercised, the requester must specify the information to be
modified and in what way.Documents supporting the request.
If the request is made through a third party, as explained before, the requester must also submit
proof of representation accreditation and power of attorney.
2.1 Access to Personally Identifiable Information.
ePLDT is responsible for the client's personally identifiable information file and its treatment, as
well as for the information retrieved in connection with their registration process.
When the user purchases or contracts the Service, the system provides them with a "line of codes"
to manage the transaction. If it is ePLDT who, following the user's request, manages the
transaction directly, the user expressly consents and authorizes ePLDT to access their server.
Notwithstanding the above, ePLDT, as "responsible for processing," will perform this tasks
according to the instructions of the client-user, whom will be the sole responsible for the
treatment of the data introduced or modified by them, thus exonerating ePLDT for all
responsibility in case the client-user violates the Data Protection laws.
2.2 Rectification or modification of data.
All user information stored at ePLDT's Web Builder related to a user account, including any subscription billing
information, is accessible through the Site's administration panel of each user.
Users may modify, update or rectify the information provided through the Site at any time, and we
encourage you to keep this information up to date so that your customer service requests and
billing processing operate efficiently.
2.3 Cancellation of data.
Users can delete their personal information, provided that it is not mandatory by law otherwise, or
due to legitimate business purposes.
In addition, ePLDT may delete any information provided by you or related to you, pursuant to our
policies valid at the time or the current applicable law.
3. Safety measures.
We employ a variety of measures designed to protect your information from unauthorized access
and disclosure. All the data submitted by clients and users is registered and stored on servers and
files of the company, and they are protected and registered according to the current legislation.
ePLDT has basic technical and organizational measures, which are required by the current
legislation according to the nature of the data stored on its files. These measures guarantee the
security of the personal information treated by the company, avoiding its alteration, loss or non-
authorized access, according to the technology state in every moment, the nature of the personal
data stored and the possible risks to which are subject.
In addition, the company guarantees the confidentiality of all the data submitted by the user, but
they can be revealed to the competent authority in those cases established by law.
3.1 Safety measures responsibility of the user-client.
ePLDT will not be responsible for the data registered by third parties through websites hosted in
ePLDT's servers. The user-client is the responsible for fulfilling with the security measures
required by the nature of the personal data registered, all in accordance with the current
The user-client can contact ePLDT in case they need technical support to adopt additional safety
measures to support data treatment through the user-client's website, being aware that ePLDT
may have to charge them for any additional costs incurred in.
3.2 Information on computer attacks.
ePLDT informs you of the existence of computer and hack attacks, and of attempts to access the
information on websites illegitimately. ePLDT advises users against providing sensitive personal
information which is not requested and is unnecessary to engage and operate the Service.
4. Transferring data to third parties.
ePLDT employs third-party service providers to perform functions on its behalf, such as enabling,
providing and managing the Service or the Site, by means of maintenance, payment processing,
hosting, database management, website analytics or administration, among others.
These third-party service providers have access to the personal information needed to perform
their functions, but they are not allowed to use it for any other purposes, and are obliged to
In addition, ePLDT informs you that we may share your account information if needed to comply
safety of ourselves and our users. This includes the exchange of information with other companies
and organization to avoid fraud and to reduce the risk of credit. In case of doubt, please read
4.1 Non-Personal Aggregate Information.
We may share aggregate information with third parties, including reports generated as a result of
your use of the Service, including non-identifiable information and login data, for industry analysis,
demographic profiling, and other commercial purposes, like offering targeted advertising about
other products and services.
Any aggregated information shared in these instances will not contain your Personal Information.
We do not aggregate user data with personally identifiable information.
4.2 Combined Information
We may combine certain Personal Information with non-personal Information in order to create
information and services packages that better suit your interests and preferences. Among other
things, linking that information will allow us to improve and personalize the Site and the Service.
If we combine or link any information with your Personal Information, the resulting combination
will be treated as Personal Information and this Policy will apply.
4.3 Disclosure of your information to other users.
ePLDT is not responsible for the personal information of other users, collected by the user
through the use of the Service or the Site.
Any information that you may choose to share in a comment or submission to the Site or the
Service will be publicly available and may allow for other users to know about you. We
recommend that you preserve your privacy and sensitive information, and encourage you to
carefully consider what kind of information about yourself you want to disclose in your comments
4.4 Change in ownership.
In the event that ePLDT went through a business transition, such as a merger, acquisition by
another company, or sale of all or part of its assets, or in the event of bankruptcy, your personally
identifiable information will likely be among the assets transferred.
You will be notified via email of any such change in ownership or control of your personal
information, so you will be able to exercise your ARCO rights if you deem it appropriate.
4.5 International assignment and transfer of data
ePLDT informs you that, in order to effectively perform our service, it may be necessary to assign
your personal data to third parties, including international transfers to our servers located in
France. You hereby acknowledge and consent to the international transfer of your data.
5. Legal Disclaimer
ePLDT may keep, share, disclose your personally identifiable information with other companies,
organizations or individuals outside ePLDT if so is required by law and when we believe that
disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court
6. Communications from ePLDT
6.1 Service-related Announcements
We may send you email announcements in relation with the Site, the Service or your products like,
for instance, if our Service is temporarily suspended for maintenance.
Although these are not commercial communications, if you do not wish to receive them, you can
unsubscribe from these communications at any time by clicking on the link at the bottom of the
6.2 Other Messages and Customer Service
Occasionally, we may also send you messages about new features or services that we offer to our
users. You may unsubscribe from these communications at any time by clicking on the link at the
bottom of the communication email.
When you issue a customer support request to ePLDT, we may use your information and email
address to contact you regarding your inquiry.
Like most websites, we use small bits of data called cookies, stored on users' computers to
simulate a continuous connection. Cookies let us 'remember' information about your preferences
and passwords and allow you to move within our Service without reintroducing yourself. Users
who disable cookies will not be able to use the Service, as they are required to maintain their login
information in our service during a browsing session.
Disabling cookies does not prevent you from accessing the websites published in our system,
although some features of those sites may not be available.
These cookies can be tied back to personally identifiable information only in the event that you are
logged into our Service. If you are logged in to our Service, the cookies on your computer will only
identify your account within our system.
by any third parties, such as advertisers.
8. Links to Other Sites
This website contains links to other websites that are not owned or controlled by ePLDT. These
links are in a format that enables to keep track of whether these links have been followed.
Please note that ePLDT is not responsible for the privacy practices of such other sites. We
encourage you to be aware when you leave our site and to read the privacy statements of each
and every website that collects personally identifiable information.
Policy related to users will never be limited under any circumstances. In case of substantial
modification, user-clients will be notified by e-mail.